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FAQs

How can I order?

You can order easily using our website. Click on the “Apparel” tab to view our products. When you find a product you want, you can add it to cart, and continue with your ordering process. After the order is ready, you will receive an order summary to your email.

What materials are used?

We’re always on the search for the world’s best shirts! We only use comfortable materials that provide a great fit while also providing durability.

What if my order is not the size I needed?

If you’re unhappy with the size you’ve received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it’s possible that the garment was mislabelled. Let us know and we’ll get you sorted out. If you’d like a different size, Drop A Line with us and we will let you know what your next steps are.

What is your return/exchange policy?

You have 14 calendar days to return an item from the date you received it for exchange or store credit. To be eligible for a return, your item must be unused and in the same condition that you received it, your item must be in the original packaging and your item needs to have the receipt or proof of purchase.

I just placed an order, what is my estimated shipping time?

Once an order has been processed, an estimated shipping time of 1-3 weeks is standard for any order. However, this shipping time is estimated and will vary based upon the shipping method of your choosing.

What if my order is damaged when I recieve it?

The last thing we want is for you to be with a damaged item. If it arrives to you damaged, then please get in touch with us within a week’s time!

What if my shipment hasn’t arrived within my estimated shipping times?

If your order has not arrived, be sure to let us know! Please give 1-3 weeks following an order for your items to arrive. First check your shipping confirmation and confirm you have entered the correct address. If the address was incorrect, though we’d be happy to send you another order to the correct address, it will have to be at your cost.

What makes Southern Shore Outfitters different from any other brand?

We value the opportunity to provide you with hand-picked, high-quality apparel. We don’t see you just as our customer, we see you as our guest. Around here, we treat our guests like family.

Can I cancel my order?

If you want to cancel your order, please do so as soon as possible. If we have already processed your order, you need to contact us and return the product. Please, Drop A Line.

PO Box 9459
Mobile, AL 36691

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